Terms & Conditions

TERMS OF USE AGREEMENT

Effective Date: Feb-11.2026

Introduction to Terms of Use for Big Box Digital Media Inc.

Welcome to www.bigboxdigitalmedia.com (the “Website”).

These Terms of Use (the “Agreement”) form a legally binding agreement between Big Box Digital Media Inc (“Company,” “we,” “us,” or “our”) and any person or entity accessing or using our Website, software, or services (collectively, the “Services”).

The Services may include but are not limited to:

  • AI automation and AI agent services

  • CRM and marketing automation services provided through white-labeled platforms

  • Digital marketing services

  • Graphics Designing

  • Photography and videography services

  • Photo and video editing services

  • AI Video & Audio Services

  • Consulting, websites, funnels, and related digital services

By accessing or using the Services, you agree to comply with these Terms.

If you do not agree, you must discontinue use of the Website and Services.

 

1. Acceptance of this Agreement

1.1 Agreement to Terms

By using the Website or Services, you confirm that you accept these Terms and agree to follow them.

If you are using the Services on behalf of a business or organization, you represent that you have authority to bind that entity.

 

1.2 Eligibility

To use the Services, you must:

  • Be at least 18 years of age

  • Have legal capacity to enter into contracts

  • Not use the Services for unlawful or competitive purposes

 

1.3 Updates to Terms

We may revise these Terms from time to time. Updates will be posted on this page with a revised effective date.

Continued use of the Services after changes indicates acceptance of the updated Terms.

 

2. Access to Services

2.1 Changes or Discontinuation

We may modify, suspend, or discontinue any part of the Services at any time without liability.

We are not responsible if Services become unavailable temporarily or permanently.

 

2.2 Accounts

Some Services may require registration.

You agree to:

  • Provide accurate information

  • Keep login credentials secure

  • Notify us of unauthorized use

We are not responsible for losses resulting from unauthorized account use.

 

2.3 Account Termination

We may suspend or terminate accounts at our discretion if:

  • Terms are violated

  • Fraudulent or abusive behavior occurs

  • Payment obligations are not met

 

3. Acceptable Use Policy

You agree to use the Services lawfully and responsibly.

Prohibited Activities

You may not:

  • Violate laws or regulations

  • Send spam or unauthorized marketing

  • Impersonate others

  • Upload malicious code or attempt hacking

  • Interfere with website functionality

  • Collect user data without consent

  • Reverse engineer software or systems

  • Use the Services to build competing platforms

We reserve the right to remove content or suspend access for violations.

 

4. Geographic Scope

Big Box Digital Media Inc operates in Canada, but Services may be accessed globally.

Users accessing from outside Canada are responsible for complying with local laws.

 

5. Payments, Purchases, and Subscriptions

5.1 Orders

Submitting an order constitutes an agreement to pay applicable fees.

Some services require cooperation from clients, including providing materials or approvals.

 

5.2 Pricing

Prices are displayed before purchase and may change at any time.

Taxes may apply depending on jurisdiction.

 

5.3 Payment Processing

Payments are processed through third-party providers.
We do not store credit card details.

If payment fails, Services may be suspended.

 

5.4 Subscriptions

Recurring services renew automatically unless cancelled before the renewal date.

Termination becomes effective at the end of the billing cycle unless otherwise stated in writing.

 

6. Intellectual Property

All content, software, branding, and materials provided through the Services remain the property of:

  • Big Box Digital Media Inc

  • Our licensors or partners

You receive a limited, non-exclusive license to use Services for your business purposes only.

You may not:

  • Copy or redistribute materials without permission

  • Modify or resell proprietary systems

  • Remove copyright or trademark notices

 

7. User Content

If you submit or upload content:

  • You retain ownership of your materials

  • You grant us a license to use materials for delivering Services

You are responsible for ensuring submitted materials:

  • Do not infringe copyrights

  • Are lawful and accurate

We may remove content that violates these Terms.

 

8. Copyright Complaints

If you believe your copyrighted material has been used improperly, contact:

Email:- info@bigboxdigitalmedia.com

Include:

  • Description of the work

  • Location of infringing material

  • Contact details

 

9. Feedback

Suggestions or feedback submitted to us may be used without obligation or compensation.

 

10. Disclaimer of Information

Information provided through the Website is for general informational purposes only.

We do not guarantee accuracy, completeness, or business outcomes.

You use the information at your own risk.

 

11. Privacy

Your use of Services is also governed by our Privacy Policy:

https://www.bigboxdigitalmedia.com/privacy-policy

We do not sell personal data.
SMS opt-in data is not shared with third parties except service providers necessary for delivery.

 

12. White-Label CRM and Third-Party Platforms

We may provide access to platforms such as CRM systems and marketing tools that are operated by third parties.

You acknowledge:

  • Infrastructure is controlled by third-party providers

  • Service outages or feature changes may occur

  • Data may be processed under third-party policies

We are not liable for issues originating from third-party platforms.

 

13. Artificial Intelligence Services

13.1 AI Features

Our Services may include:

  • AI chat and voice agents

  • Automation tools

  • AI content generation

 

13.2 AI Limitations

AI outputs:

  • May contain inaccuracies

  • Should be reviewed before use

  • Are not legal, financial, or medical advice

 

13.3 Data Use for AI

We may use anonymized interaction data to improve systems unless you request otherwise.

Contact Email:
info@bigboxdigitalmedia.com

 

13.4 Third-Party AI Providers

Some AI services rely on external providers.
We are not responsible for outages or changes to those systems.

 

14. Termination

We may terminate or suspend Services:

  • For violations of Terms

  • Non-payment

  • Abuse or misuse

Obligations that survive termination include:

  • Payment obligations

  • Intellectual property rights

  • Liability limitations

 

15. No Warranty

Services are provided “as is” and “as available.”

We do not guarantee:

  • Continuous availability

  • Error-free operation

  • Specific business results

To the fullest extent allowed by law, all implied warranties are disclaimed.

 

16. Limitation of Liability

To the maximum extent permitted by law:

Big Box Digital Media Inc shall not be liable for:

  • Loss of profits

  • Business interruption

  • Data loss

  • Indirect or consequential damages

Total liability shall not exceed:

  • The amount paid by the client in the previous 6 months, or

  • CAD $100, whichever is greater.

 

17. Indemnification

You agree to indemnify and hold harmless Big Box Digital Media Inc from claims arising from:

  • Your misuse of Services

  • Violation of laws

  • Infringement of intellectual property

  • Breach of these Terms

 

18. Governing Law and Disputes

These Terms are governed by the laws of:

Province of British Columbia, Canada

Disputes should first be attempted to be resolved through good-faith negotiation.

If unresolved, disputes may be submitted to arbitration or courts located in British Columbia.

 

19. Changes to Services and Technology

We may modify or discontinue services, pricing, or features at any time.

 

20. Contact Information

Big Box Digital Media Inc.

Email: info@bigboxdigitalmedia.com

Website: https://www.bigboxdigitalmedia.com